Displaying items by tag: email
Tuesday, 27 September 2011 13:39

Email Etiquette Dos and Don'ts:

  1. Before you get started, ask yourself why you're sending this email. What's the purpose? (You don’t want it to get lost in their inbox.. make sure you have a reason to send)
  2. Do remember there's a person on the other end of the email.
  3. Don't send an email out of anger. (NEVER.. wait until you cool off… you can never take it back!)
  4. Do ensure the subject line relates to the email content. (this way you know they will open it)
  5. Do spell check. ( A MUST)
  6. Don't send or launch before you edit and proof. (simply read as if you have never read it before)
  7. Do check the tone - how will it be received?
  8. Don't lose your message or point. (so easy to loose track)
  9. Do use scannable bullet points and short paragraphs. (bullets get noticed more)
  10. Don't write in ALL CAPS. ( unless you need to SCREAM at someone!)
  11. Don't use too many images. (screen caption so you can show an issue you're having, and people can see it directly but don’t over do it.. they can only download so many)
  12. Do have a friendly salutation and a sincere good-bye. (be nice… people like that)
  13. Don't hesitate to say thank you.
  14. Don't include incorrect or broken links. (some people may never tell you so you may never know they couldn’t use it…)
  15. Do provide a signature, contact information and company website.(your social media links… hint hint…)
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